Help Centre
Frequently Asked Questions
Everything you need to know before you book. Can't find your answer? Message us on WhatsApp — we reply fast.
Do all hires come with a driver?+
Yes. Every TAXI hire includes a professional, licensed driver. We do not offer self-drive or rent-a-car — just sit back and relax.
How do I book a ride?+
Tap “Book on WhatsApp” or call us directly. Share your date, time, pickup and drop-off locations, and we’ll confirm your booking quickly.
Do you offer airport pick-up and drop-off?+
Yes — 24/7 transfers to and from Bandaranaike International Airport (CMB), with flight tracking and a meet-and-greet name board so you’re never left waiting.
Which areas do you cover?+
We operate island-wide across Sri Lanka — Colombo, Negombo, Kandy, Galle, Ella and everywhere in between.
How is the fare calculated?+
Airport routes have fixed, transparent fares. Vans, buses and lorries are quoted based on distance, vehicle type and duration. No hidden charges, ever.
Can I book in advance?+
Absolutely. We recommend booking ahead for airport runs, weddings and large group trips so we can reserve the right vehicle for you.
Are your drivers and vehicles safe?+
Yes. All drivers are experienced and licensed, and every vehicle is well-maintained, clean and air-conditioned for a safe, comfortable journey.
Do you offer daily school transport for children?+
Yes — we provide safe, supervised daily school pick-up and drop-off on fixed routes with trusted drivers and air-conditioned vehicles. Contact us for an affordable monthly package for your child’s school and route.
Still have a question?
Call us or send a WhatsApp message — we reply fast, day or night.